Explain the purpose of confirming instructions and requirements for business travel and accommodation. Make all possible direction and transport and documents contact information. Keep a clear and organised record of arrangements in an easily accessible system.
Explain the purpose of following manufacturers instructions when using equipment. Complete the table below with an outline of the main types of business travel and accommodation arrangements that may need to be made and the procedures that should be followed when doing this.Whether the interaction is over the phone or in person, the initial impression can set the tone for the whole customer experience. For example if you need to be in the Spain tomorrow you cannot use the bus or train, you definitely need the plane. Route organizer calculation for daily routine. What are you sending? A receptionist is responsible for any incoming customers or callers with the company. Confidential letters are labelled. Hence making sure that mails are delivered to correct person as soon as possible is vital within a business. Also by gaining feedback from their customers shows that the business is committed to them and thinking of their needs and not just of their own. By giving more we can positively surprised our customers. Explain the purpose of keeping equipment clean, hygienic and ready for the next user. Nowadays offices use a large and varied amount of equipment to complete everyday tasks efficiently and effectively. It enables you to access messages left to you by others 2.
Section 9 — Understand the purpose of reception services and how to follow reception procedures 1. We can do this by working in an organised tidy manner, storing equipment safely and cleaning it with the appropriate products.
When everything has been booked check carefully that everything is in order all dates and times is correct.If not it might cause you company to lose the money, because you can not to use equipment in full power. It also offer wide of delivery options to suit customer requirements. Pieces of equipment used for printing and copying documents need to be keep clean, to prevent any marks that are present affecting the quality of copies being printed. Internal customers and external customers are basically those who purchase the product of a company. Section 3 — Understand how to use different types of office equipment 1. If the person in charge of booking everything fails to get instructions and requirements confirmed then this can cause a number of problems such as wasted time and money. Electronically via company Intranet 1. External customers are people or businesses that are not within the same company that pay for services or products. For mail being lower in price than conventional postage. One of the benefits is a chance that a new customer can transform to loyal client and also can recommend our business to others. An appointments book to record appointments as they are arranged, remember to block out periods of unavailability. The date and time of meeting. Describe the main types of equipment found in offices and how they are used.
The consequences are things such as the loss of customers and business, existing suppliers and future ones. Also ensure you know the extension numbers for all staff and departments.
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